LEGAL · VERSION 1.0
Sekiwa Terms of Service and Conditions
Effective 13 July 2026
1. Provider and agreement
Sekiwa is provided by Xalo Software of Kariba, Zimbabwe (“Xalo”, “we”, “us”). By creating an account or using the service, you agree to these Terms. You must be legally able to enter this agreement and, if acting for an organisation, authorised to bind it.
2. Accounts and workspaces
You must provide accurate information, protect your credentials, and remain responsible for activity in your account and workspaces. Workspace owners control membership, applications, customers, devices, activations and licenses and must ensure their lawful use of that data.
3. Service, subscriptions and upgrades
Sekiwa provides tools for managing applications, entitlement requests, customers, devices and cryptographically signed software licenses. Features and limits depend on your plan. Paid upgrades may be handled manually until automated billing is offered. Fees, renewal terms and taxes will be disclosed before an upgrade is confirmed.
4. License issuance
You decide who receives licenses and on what terms. Sekiwa signs license records using service-held keys but does not become a party to your customer agreements. You are responsible for plan codes, device limits, expiry settings, revocations and customer support.
5. Acceptable use
You must not use Sekiwa unlawfully; interfere with security or operation; probe or bypass access controls; upload malicious code; abuse others; infringe rights; resell access without permission; or facilitate fraud, surveillance or harm. Authorised security testing requires our written approval.
6. Intellectual property
Xalo and its licensors retain rights in Sekiwa, its software, branding and documentation. You retain rights in your applications and submitted data. You grant us a limited right to process that data only to operate, secure and improve the service and comply with law.
7. Suspension and termination
You may stop using Sekiwa at any time. We may restrict or terminate access for material breach, non-payment, security risk, legal obligation or conduct threatening the service or others. Where reasonably possible, we will give notice and an opportunity to remedy.
8. Disclaimers and liability
The service is provided “as is” and “as available”. We do not promise uninterrupted or error-free operation, permanent compatibility, or that offline proof eliminates every licensing risk. To the fullest extent permitted by law, Xalo excludes implied warranties and is not liable for indirect, incidental, special, punitive or consequential loss, or lost profits, revenue, data or goodwill. Xalo’s aggregate liability will not exceed fees you paid for the service in the preceding 12 months unless law prohibits that limit.
9. Changes, disputes and governing law
We may change the service or these Terms and will publish a new effective date for material changes. Continued use after notice means acceptance where permitted by law. Contact us first so we can try to resolve disputes informally. These Terms are governed by Zimbabwean law and Zimbabwean courts have jurisdiction, subject to rights that cannot legally be excluded.
10. Contact
Xalo Software, Kariba, Zimbabwe
xalosoftware@gmail.com
+263 785 629 957
xalosoftware.com