LEGAL · VERSION 1.0
Sekiwa Privacy Policy
Effective 13 July 2026
1. Who we are
Xalo Software of Kariba, Zimbabwe provides Sekiwa. Contact xalosoftware@gmail.com, +263 785 629 957, or xalosoftware.com.
2. Information we process
For early access, we collect your name, email address, phone number, and optional company name. If you use the service, we may also process account and workspace information, application configuration, customer details, entitlement requests, device identifiers, license records, subscription requests, and audit events.
3. How and why we use it
We use early-access details to contact you about Sekiwa early access. We use service information to create and secure accounts, operate workspaces, process activations, issue and verify licenses, bind devices, administer plans, prevent abuse, maintain auditability, and comply with law. Our bases may include contract performance, legitimate operational and security interests, consent where requested, and legal obligations.
4. Sessions, infrastructure and cryptography
Your browser stores a short-lived Sekiwa access token in same-origin browser storage. An HttpOnly, same-site cookie renews the access token while your session is active. Sessions expire after 7 days without renewal or 30 days from sign-in, and signing out revokes the server session. Service data is hosted using Convex Cloud infrastructure and may be processed where that provider operates. Sekiwa uses cryptographic signing: public keys support verification, while private signing keys are held server-side in encrypted form and are not intentionally exposed to browsers or customer applications. We count visits to our public pages, such as the home, pricing and download pages, with Vercel Web Analytics. We do not report signed-in dashboard pages, password-reset links or customer portals to it.
5. Sharing and international processing
We share information only with providers needed to operate Sekiwa, professional advisers, authorities where required, and a successor in a legitimate business transaction. Authorised workspace members access data according to their roles. We do not sell personal information. Cross-border cloud processing may occur with reasonable safeguards.
6. Retention and deletion
We retain records while accounts or workspaces are active and as reasonably needed for security, disputes, legal compliance and backups. To request correction or deletion of your early-access details or other eligible information, email xalosoftware@gmail.com. We will delete or anonymise eligible information subject to legal duties, security records, other users’ rights, and technically limited backup retention.
7. Security
We use access controls, password hashing, session expiry, tenant membership checks, encrypted private-key storage, signed license verification and audit records. No system is completely secure; use strong credentials, limit workspace access and report suspected compromise promptly.
8. Your rights and choices
Depending on applicable law, you may ask to access, correct, delete, restrict or object to processing, or request a portable copy. Signing out removes the active session from use; you can also clear browser storage. We may verify identity before responding. You may complain to an appropriate data-protection authority.
9. Children and updates
Sekiwa is a business service and is not directed to children. We may update this Policy as the product, providers or law change. We will publish the revised version and effective date and provide additional notice where appropriate.